If you have never ordered online before, or just want to know
what to expect, this page is for you!
I have tried to make this form as accessible as possible. When
designing it, I had access to Netscape, Internet Explorer 5 and
Lynx. I happen to be a Window-Eyes user, but did my best to follow
generic accessibility guidelines. If you have any problems with
my descriptions or with the form itself, please, please let me
know. I really want this experience to be pleasant and simple.
So, on with the details
On this page, you hear a welcome message and the list of products.
You then find a series of edit boxes. Each music title has two
edit boxes, one for CD and another for cassette. In most browsers,
you tab through the edit boxes. Netscape users with Window-Eyes
will most likely use Control-tab to move among the products.
What you hear: For example, one will say, edit box, "Guide
Dogs, First Hand CD $15". If this is the one you want, and
you want to buy two copies, type 2 in the edit box. To do this,
in Lynx or Netscape, just type. In Internet Explorer, you may
need to hit enter to turn off MSAA mode or virtual cursor first.
Then just type the number.
Then tab till you hear button purchase. Hit enter.
This takes you to the order information page where you can enter
your credit card and shipping information.
In Netscape or Lynx, the page should start speaking automatically.
In Internet Explorer, returning to MSAA mode or the virtual cursor
will let you hear the complete instructions. However, if you do
not return to this mode, you will still be able to figure out
what to do. Just use your tab (or control-tab) to navigate through
the form.
First you'll find link, veronica@laurelcreekmusic.com. This is an E-mail link to me to use if you have any problems.
Then you'll hear, edit box, name on credit card, first and last.
Type your name.
The next tab you'll hear, edit box, complete street address associated
with credit card, generally the house number and street. This
is actually a text box. In case you haven't encountered this before,
the difference is that in a text box, you can have more than one
line. So hitting the return key will just start a new line and
not activate some default button somewhere. Usually this isn't
so important on the credit card billing address, but it could
be very important on the shipping address. So just type your address
in this box. However, if you later decide to write something different,
in a text box, you must select the text, delete it, then start
typing the new text.
The next tab says: edit box, city associated with credit card.
Type the name of your city. Then comes State or province associated
with credit card. It's best to put in the two-letter abbreviation
for your state name. If you're ordering from outside the U.S.
or Canada, you do not need to fill in this field, if it's not
usually part of your address.
Another tab and you'll hear edit box, zip code associated with
credit card. When typing your zip code, it doesn't matter whether
you use the commonly known five-digit zip code, or include the
dash and extra four numbers. But it will speed up the shipping
process if you have the complete zip code. If you're outside the
U.S. or Canada, put your country code here.
The next tab gets you to edit box, country associated with credit
card, US. This means that the US is already filled in the edit
box. If you're actually in the US you don't need to do anything
and can just hit the tab again. If you're not, just type the name
of your country. No need to delete the US first.
The next tab takes you to a combo box in which you choose your
credit card type. Netscape and Lynx users will hear combo box,
type of credit card, type of credit card, Visa, scroll down-arrow.
No, I haven't made a mistake. I did this for Internet Explorer
users, who will only hear combo box, type of credit card Visa
scroll down-arrow. For some reason, I just can't make Internet
Explorer read the title, so I made the title part of each item.
Anyway, if you want to use a Visa, you don't have to do anything
in this box. If you want to use a Mastercard, hit the down-arrow
key. You'll hear type of credit card Mastercard scroll down-arrow.
Then you can tab to the next field. You actually can't scroll
down any further. Sorry, I don't take American Express!
At the next tab you hear edit box, credit card number. You can
type the complete number here. You don't have to put in the dashes.
As this is a standard edit box, if you make a mistake, just backspace,
retype the number and continue. If you realize later that you've
made a mistake, just return to the edit box and retype the number
without deleting what's already there.
The next tab will take you to edit box, expiration month M M.
This means that you should type a two-digit number for the month
in which your card expires.
At the next tab, you'll hear, edit box, expiration year YY. Again,
type a two-digit number to represent the year in which your card
expires.
At the next tab you'll hear, edit box, contact phone optional.
Enter your phone number if you want to give it to me. It doesn't
matter whether or not you include dashes.
Tab again and you'll hear, edit box, contact E-mail. Type your
E-mail address. This is used by the form to send you your receipt.
Tab again and you'll hear edit box, comments or special instructions
optional. This is a text box. Here you can tell me if you want
your music mailed on a particular date, if you want braille markings
on your CD's or anything you think I should know. Just write as
if you're sending me a note.
Then tab and you'll find, button, click if shipping address is
the same as the above! As the label suggests, this saves you from
typing the address again. The only other thing on the form is
optional gift text. If you want me to ship a CD to someone for
you and include a little note, you'd type it in that box. But
if you're just buying and shipping to yourself, having this button
here spares you from having to tab all the way through the form.
If you hit enter on this button, you'll be taken to either the
error or confirmation page, depending on whether or not you filled
out the form correctly.
If you do want to enter in a separate shipping address, tab to
the next field instead. You'll hear, edit box, name to ship to,
first and last. The rest of the fields for the shipping address
are just like the ones in the billing address section.
After country to ship to, you'll find, edit box, gift card text
optional. Again, this is a text box and you can just happily type
your message.
The next tab will take you to a combo box where you'll hear combo
box, gift card format print scroll down-arrow. Again, Lynx and
Netscape users will hear the title twice. If you want the note
to be in print, do nothing here. If you hit the down-arrow, you'll
hear, gift card format braille scroll down-arrow. Those are the
two choices here.
The final tab will take you to button next. Hit enter and you'll
go to either the error or confirmation page.
If you get the error page: Lynx and Netscape users will hear
a message first. It starts with Oops! Here's your form back. Internet
Explorer users will need to go to MSAA or virtual cursor on to
hear the complete message, but will hear the title, error page
if this mode is off. At this point, sighted users will see the
missing or incorrect fields highlighted. In Lynx, you will find
a star before the field that needs fixing. Otherwise, in Netscape
or Internet Explorer you need to tab through the fields and listen
for one which gives you a title and no information. In Internet
Explorer, if you turn off MSAA mode or virtual cursor, as you
tab through the fields, you'll hear, for instance, name on credit
card first and last, Jane Smith, if that's your name! When you
find an empty field, just type in it as you would on the regular
order page. If you change your mind and decide, for instance,
that you want me to ship it to someone else after all, you can
change that here as well. On this page you will find the click
if shipping address is the same as the above! button, as well
as the next button at the bottom. Internet Explorer users should
be extra careful to make sure that everything is correct on this
page. Then hit the enter key on the appropriate button and you
should reach the confirmation page.
When you reach the confirmation page: Regardless of browser
or mode, you'll hear the title, order confirmation page. Internet
Explorer users will need to return to MSAA mode to really check
the order carefully. There is a little message first, then a completely
filled in copy of the form. In this message you are told that
if you find any mistakes, use your browser's back button to go
back and fix them, then resubmit the form. Using alt-left-arrow
will take you to the previous page, whether it is the regular
order information page or the error page. If you have come from
an error page, you will find your corrected error page here and
can make any more changes just as I described. Then enter on the
next button again and you'll return to the confirmation page one
more time. This step, however, does not work well in Internet
Explorer. I think it's actually a bug! If you do this, you will
find yourself on an error page instead of the final confirmation
page. You will see an error page which shows your latest changes,
but you'll have to correct your first round of mistakes again,
hit the next button and then you'll reach the confirmation page.
If this sounds really confusing, just make it simple by doing
it right the first or second time!
To check through your order on the confirmation page you cannot
tab through the fields like you did on the form. You must read
the information as you would any web page.
Once you like the look of the confirmation page, you need to find
the confirm button. The tab key will take you past another E-mail
link and then to button, click to confirm. Hitting the enter key
will actually submit your order, once you Internet Explorer users
are out of MSAA mode.
At that point, after a brief pause, you will reach either the
thank you or the declined page. If Internet Explorer users have
MSAA mode off, you will hear the titles, Thank you! or Sorry!
Otherwise, you'll hear the appropriate message, an explanation
of what happens now, or what to do if you want me to process your
order again. On the decline page, you'll find another E-mail link
as well as my phone numbers. Both pages will include a link back
home.
I hope this explanation proves helpful to you. So go ahead!
Try it now!
Here's
the secure online ordering link.
If you're still feeling timid, here's the
offline ordering link.
Otherwise, enjoy the rest of this site. Tell your friends!
Web page contents copyright © 1999 by Veronica Elsea